Shipping and delivery

Delivery time

2 to 5 business days when products are in stock. Shipping delays, weekends and holidays may affect delivery time.

Shipping costs

Posti pick-up package 4,90 €
Posti home delivery 8,90 €

Shipment tracking

Once your order has been sent, you will receive an email with a tracking code for your package. You can check the shipping status of your package.
The package is delivered to the service point selected at the ordering stage and you receive a package arrival notification by mail, email or SMS.
It is not possible to track orders sent as a letter.
If you have ordered an item that is not in stock, we will email you an estimate of the arrival date of the package.

Return and exchange policy

In accordance with the Consumer Protection Act of Finland, you have the right to exchange and/or return an item within 14 days of receiving your order. The return right applies only items that are in new, unused condition and in their original packaging.
Include a copy of the order when sending an item back for return or exchange. Also include your name, customer number, phone number, email and address.
For exchanges, please include the information on what you wish to exchange the item for.

Address for returns:
Finnish Beauty Ltd
Ahertajankatu 19
33720, Tampere
Finland

We will not accept returns after 14 business days. Once we have received the return has been received, it will be processed. When the return it accepted, a refund will be made to the original payment method.

Delivery problems and faulty products

Should you not receive your package or if an item was damaged in transport or if the item ordered is faulty, contact us immediately by email hello@djusie.com. If the package was damaged in transport, a claim must also be made with the shipping company.
Notifications must be made within 14 business days of receiving your order.

Other

We reserve the right to change our terms and conditions. Customers should familiarize themselves with the terms and conditions before placing an order.
Company name handles all customer information confidentially and does not disclose customer information to third parties.

Finnish Beauty Oy
Business ID: 3198621-2
Ahertajankatu 19
33720 Tampere, Finland
hello@djusie.com