Terms and conditions
General information
The products/services are sold by Finnish Beauty Ltd (www.djusie.com). We sell products/services to private individuals of legal age in Finland and the EU region. All prices include VAT. We reserve the right to change prices and shipping costs.
Ordering
The products/services are ordered primarily from www.djusie.com via the shopping cart.
All orders are confirmed by email and include the total price of the order, shipping costs and products/services ordered. To receive an order confirmation, a correct email address should be provided when ordering.
The customer agrees to the terms and conditions when placing an order.
Invoice order confirmation
For orders where Finnish Beauty Ltd (www.djusie.com) sends an invoice, we will send an order confirmation email which provides:
• the reference number
• our bank account number
• order amount invoiced
You can check your account for details about your order.
All orders are processed once payment is completed and during working hours. If payment is made via bank transfer, payment must be received within 5 working days or the order will be cancelled.
Payment methods
The products/services and applicable shipping fees will be paid when placing the order. The following payment methods are accepted:
Credit card
We accept American Express, Diners Club, , Maestro, MasterCard (Eurocard and Visa.
The authorization hold will be removed from your credit card if the order is cancelled before the charge. In the case of a later cancellation, we will make a refund, which show as a separate transaction. Kindly note that it might take 3–6 business days for a refund to be visible on your credit card account.
Paypal
With PayPal, you can shop without a credit card. The payment method requires a PayPal account.
Paytrail
Finnish online banks (Nordea, Osuuspankki, Danske Bank, Aktia, POP Bank, Säästöpankit, OmaSäästöpankki, Handelsbanken, S-Pankki, Ålandsbanken), credit/debit cards and Collector invoice/installment. Payments are handled by Paytrail Oyj. It’s also possible to pay by bank transfer.
Payment service provider
Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to.
Paytrail Plc
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: +358 207 181 830
Business ID 2122839-7